Returns & Exchanges
At Stella, we want you to be completely enamored with your fashion finds, so we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you as soon as your refund is processed.
